Terms & Conditions
These Terms and Conditions ("Terms") govern your use of SMS notifications provided by Chung-Ih John Chou ("I," "me," or "my"), located at 700 El Camino Real, Suite 120, #1128, Menlo Park, CA 94025.
1. SMS Notification Program
I operate an SMS notification program to communicate with tenants and interested parties regarding:
- Rent payment reminders and confirmations
- Maintenance requests, scheduling, and status updates
- Lease renewal notices and reminders
- Property availability announcements
- Important property management notifications
2. Consent to Receive SMS Messages
Message frequency varies depending on property management activity. You may receive up to 10 messages per month.
3. Message and Data Rates
Standard message and data rates may apply to all SMS messages sent and received. Charges are billed by your mobile carrier. I do not charge any fees for SMS notifications.
4. How to Opt Out
You may opt out of SMS notifications at any time by:
- Replying STOP to any SMS message from me
- Contacting me at choujohnc@gmail.com
- Calling me at 415-688-2818
After opting out, you will receive one final confirmation text message. No further messages will be sent unless you opt back in. To re-subscribe, reply START or re-submit the opt-in form at my website.
5. How to Get Help
For assistance with SMS notifications, reply HELP to any message or contact me:
- Phone: 415-688-2818
- Email: choujohnc@gmail.com
6. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your carrier. I am not responsible for messages that are delayed or undelivered due to factors outside my control.
7. Privacy
Your use of my SMS program is also governed by my Privacy Policy, which is incorporated into these Terms by reference. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Prohibited Uses
You agree not to use my SMS communications for any unlawful purpose or in any way that violates applicable law. You represent that the mobile phone number you provided is your own number and that you are authorized to consent to receive SMS messages at that number.
9. Modifications
I reserve the right to modify these Terms at any time. I will notify you of material changes via SMS or by posting updated Terms on my website. Continued receipt of SMS messages after notification of changes constitutes acceptance of the updated Terms.
10. Contact Information
For questions about these Terms, contact:
- Chung-Ih John Chou
- 700 El Camino Real, Suite 120, #1128
- Menlo Park, CA 94025
- 415-688-2818
- choujohnc@gmail.com